Frequently asked questions

What's your challenge?

For all your payment needs, the team at All Points Payments will be happy to assist you. Please contact us to get started.

There are various factors that need to be taken into account when choosing a bank, such as the country of incorporation, the currencies you transact in, the industry you are in and much more. Get in touch and the All Points Payments team will help you identify the best solution for you.

To speed up this process, we need you to provide us with:

  • latest 3 months acquiring & gateway statements (processing history)
  • If you are new to acquiring please call us and we will happy to help!

All Points Payments has its own secure, robust and PCI compliant gateway. We can provide you with the API for the test/sandbox environment. For more information, please contact us.

Here at All Points Payments we can help you identify your currency needs and possible alternative payment methods. Once we identify your requirements, we can implement this on your gateway and merchant ID.

In relation to fraud prevention, there are some simple measures you can take, such as ensuring your descriptor matches your website. However, there are numerous fraud prevention tools available, Contact us and we will help you ascertain the most effective ones for your business.

Payments are sent directly to your designated bank account in your company name. The standard for settlements is weekly, however this is dependant on numerous factors and we recommend you get in touch with us to see what we can offer you.

There are two types of fees :

  1. Payment Gateway Fees
  2. Acquiring Bank Fees

These are variable and dependant on the volume of transactions, the industry, and other factors. Please get in touch with us for more information regarding your business.

Yes, recurring transactions / tokenization can be set up on your merchant ID / gateway. Please contact us and we can get you started on the process.

We will need the following documents from you to set up a Merchant ID:

  • A copy of a utility bill in your name with your residential address. This is applicable for each shareholder.
  • A copy of your passport. This is applicable for each director, shareholder and authorised signatory.
  • A completed application form which will be provided to you by us.
  • A completed PCI compliance / SAQ form which we will provide.
  • Bank details of the account which you would like the funds settled to.
  • We will need a copy of the bank statement showing the account name, IBAN and BIC. This is solely to verify the bank details provided. We do not need to see your transactions.

All businesses that process, handle or store credit card data are required to be PCI DSS Compliant. This is achieved by completing a SAQ form which we will provide you.

Start with All Points Payments Today

Your Payments Simplified